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How do I resolve the “You do not have access to artifact” error in Prolaborate Analyzer?
This error typically appears when a user or their associated user group lacks the necessary Sections and Access Permissions to view specific artifacts within Prolaborate Analyzer.
To resolve, kindly check the following.
- Verify Section Access: Navigate to Repository Settings > Sections & Permissions in Prolaborate. Ensure the relevant model packages (sections) have been added and shared with the appropriate user group(s).
- Confirm Group Permissions: Make sure the user is part of a user group that has been granted View, Edit, or Collaborate access to the required sections.
- Check User Assignment: If the user was recently added to a group or permission changes were made, ask them to log out and log back in for changes to take effect.
Note:
- If the user belongs to multiple groups, Prolaborate will apply the most permissive access. However, if no group grants access to a section, the user will still encounter this error.
For step-by-step instructions on configuring Sections and Access Permissions, click here.
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